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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Joel “Keeper” Wallace

Joel “Keeper” Wallace

November 6, 2024

5  out of  5
rating by Joel “Keeper” Wallace
"Works very hard and a wonderful person to work with"
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Anna Spore

November 6, 2024

5  out of  5
rating by Anna Spore
"We love having our home and vehicles insured through Jerri Burnette with State Farm. Great people."
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Steve Wakefield

November 6, 2024

5  out of  5
rating by Steve Wakefield
"Janna Joyner is awesome. Very helpful."
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor! You are right, Janna is definitely and asset to our team!"
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Nancy Hawley

October 30, 2024

5  out of  5
rating by Nancy Hawley
"We receive great service with care from Jerri Burnette State Farm. So happy our insurance lines are handled here!!"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Thomas Martin

October 3, 2024

5  out of  5
rating by Thomas Martin
"I usually stop in this office once a month and always find the staff courteous and pleasant to deal with..."
We responded:
"Thank you for taking the time to share your 5 star review of our office. We appreciate your business and look forward to seeing you the next time you are in! "
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Vicki Leithauser

September 26, 2024

5  out of  5
rating by Vicki Leithauser
"They have always responded quickly when I had a question"
We responded:
"Thank you so mush Vicki for you 5 star review and comment. We appreciate your business! "
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April Juliana

September 20, 2024

5  out of  5
rating by April Juliana
"Jerry and her team have been taking great care of us for almost 10 years! Everytime we reach out they are prompt, professional, and do their best to make sure we get the best deal! Anyone looking for a great agent who takes their time to do the job right, give Jerry a call!"
We responded:
"Thank you April! We appreciate your business and the awesome review! It is a pleasure working with you and your husband. We look forward to many more years and serving you at every opportunity."
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Marsha Layton

September 13, 2024

5  out of  5
rating by Marsha Layton
"It was fast! simple and not complicated at all!"
We responded:
"Thank you so much for your 5 star review! We try to keep it simple but if anything ever gets complicated we are here for you! "
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Quyen Vo

September 10, 2024

5  out of  5
rating by Quyen Vo
"Ms. Stephanie was amazing! She helped me every step of the way with adding renter’s insurance to my plan and made sure I understood everything. She was so kind and patient, which really made the whole experience so much easier. This was my first time doing something like this, and having someone so sweet and helpful made all the difference!"
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Brad Condray

September 6, 2024

5  out of  5
rating by Brad Condray
"Jennifer is one of the nicest and professional people I have ever dealt with in the Insurance business. She could help a lot of peers understand what real customer service is. She turned a lot of frustrating situations into solutions. It doesn’t matter how advanced technology gets, people still value a “real person” on the other end of the Phone line and someone that works hard to bring the best solutions to problems! She is a rare gem and a pleasure to work with."
We responded:
"Thank you Mr. Condray for taking the time to complete a review for our office. You are right, Jennifer is everting you described working with customers and our team in the office and our operation partners. She is truly the "calm" during the storm for many customers. The latest technology with caring team members makes all the difference. "
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Marna Byars

September 6, 2024

5  out of  5
rating by Marna Byars
"Jerri and her staff have taken care of me for 20 years and I've recieved excellent service!"
We responded:
"Thank you Marna for the 5 star review. It has been a pleasure working with you for the past 20 years. We appreciate your business and look forward to serving you at every opportunity!"
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Renee' L

August 14, 2024

5  out of  5
rating by Renee' L
"My family has used Jerri Burnett Statefarm in Moody for many years. The ladies in the office, especially Jennifer, are always very pleasant, extremely informative and quick to help no matter the need. I would definitely recommend them for reasonable rates with the best coverage."
We responded:
"Thank you Renee for your 5 star review! We appreciate your kind words. You are absolutely right about Jennifer she is such an asset to our team and coordinating all our efforts. It is a pleasure serving you and we look forward to continuing to take care of any of your insurance and financial service needs."
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Lisa Smith

August 13, 2024

5  out of  5
rating by Lisa Smith
"From the very first time I spoke with Jerri she went above and beyond to make sure of everything I qualified for was applied to my insurance. She was very thorough. This agency has come through for me time and time again."
We responded:
"Many thanks Lisa for your 5 star review ! We have appreciated your relationship with our agency and look forward to continuing to take care of your insurance needs in the future. "
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Jasmine Singleton

August 10, 2024

5  out of  5
rating by Jasmine Singleton
"Been with Jerri's office for years with no plans to leave. Office staff is knowledgeable, honest, and helpful. Stephanie really knows her stuff and aims to ensure you have everything you need."
We responded:
"Thank you so much Jasmine for the 5 star review! You are right Stephanie does know her stufff and she takes each customers needs into consideration when she is working with them. We appreciate you continuing to choose our agency, we know there are other companies and agencies you could most certainly work with, but none that will care more about your insurance and financial service needs than we do. We look forward to continuing to earn your business at every opportunity! "
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Robert Wilson

July 25, 2024

5  out of  5
rating by Robert Wilson
"Competitive prices on home and auto insurance. They have always offered excellent customer service. I saved a bundle when I transferred by auto insurance from my previous insurer to State Farm. Also, I received a nice refund check by combining by home and auto insurance with them. Give them a call today!"
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Patrick Manning

July 22, 2024

5  out of  5
rating by Patrick Manning
"Very friendly and helpful staff I have really enjoyed doing business with this office and would highly recommend them they are a great team"
We responded:
"Thank you Patrick for your recommendation and your 5 star review! We appreciate your business and look forward to working with you addressing your insurance needs now and in the future. "
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Maegan Irwin

July 12, 2024

5  out of  5
rating by Maegan Irwin
"Jerri and her team have made all of my insurance needs a breeze! Auto insurance and several home quotes. There fast responses and willingness to help is what good customer service is! I will recommend this team to anyone!"
We responded:
"Thank you so much Maegan for your five star review and recommendation! It is our goal to provide expedient and exceptional service at every opportunity, I'm so glad you feel you experienced that working with our agency. We appreciate your business."
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Miriam Deal

June 26, 2024

5  out of  5
rating by Miriam Deal
"Jerri Burnett/State Farm in Moody, AL is the very best insurance company I've ever been associated with. The service is second-to-none and I can always depend on them, no matter what the situation may be. When I call, I'm talking to friends. Give Jerri a call for all your insurance needs."
We responded:
"Thank you Ms. Deal for taking the time to give us such a exemplary review. We look forward to continuing to serve you in the future. We appreciate your business! "
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Belinda Barnes

March 20, 2024

5  out of  5
rating by Belinda Barnes
"Very helpful, super nice people, I don't want to change insurance places, so far I've talked my husband out of changing companies, I don't know how long I can push him to stay, but I'm trying."
We responded:
"Thank you for taking the time to leave a review, Belinda! We're delighted to hear that you find the Jerri Burnett State Farm Insurance Agency helpful and the team super nice. We understand the importance of feeling comfortable with your insurance provider. Rest assured, we'll continue to provide you with excellent service and support to make your decision easier. If there's anything else we can do to assist you and your husband, please don't hesitate to let us know.."
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Adrienne Acklin

December 26, 2023

5  out of  5
rating by Adrienne Acklin
"Stephanie is very knowledgeable and helpful with answering any of our questions as it pertains to insurance! We appreciate the customer service! Thank you!"
We responded:
"Thank you for taking the time and for the 5 star review. You are definitely right about Stephanie. She is an asset to our office and we are proud to have her on our team! She goes above and beyond. Thank you for choosing State Farm and the Jerri Burnet Agency for your insurance needs. We appreciate your business! "
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Janna Joyner

November 22, 2023

5  out of  5
rating by Janna Joyner
"The staff at Jerri’s office are always very friendly and willing to help and answer any questions I may have. I would recommend them to anyone."
We responded:
"Thank you Janna for your 5 star rating and recommendation. We appreciate your kind words! "
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Russell

October 9, 2023

5  out of  5
rating by Russell
"We are longtime customers with various types of insurance coverage. We have always found State Farm, it's agents "Jerri Burnett", staff and even adjusters to be great people and company to work with. I don't think I could totally put into words our appreciation for State Farm."
We responded:
"Thank you Russell! Customers like you keep us inspired to continue providing the level of service that is expected and deserved by State Farm customers. "Like a Good Neighbor" we look forward to continuing our insurance relationship for many years to come. We appreciate your feedback! "
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Ronee Chapman

August 19, 2023

5  out of  5
rating by Ronee Chapman
"Great State Farm agency! They are so friendly! Always a pleasure talking to them!"
We responded:
"We appreciate you taking time to provide us such great feedback with your kind words and five star rating! "
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ehamphotos

August 10, 2023

5  out of  5
rating by ehamphotos
"State Farm is the only insurance to use!!! I have car insurance and business insurance through State Farm and they go over and beyond for every need!!!!!! I love working with Jerri and Jennifer, they are always so helpful!!!! Always on top of everything, very professional!!!!"
We responded:
"Thank you for your 5 star review! We really appreciate you taking the time to let us know about your State Farm Insurance experience and our team. "
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Heather Clark

August 10, 2023

5  out of  5
rating by Heather Clark
"Awesome service! Wonderful people here! Jennifer is always so helpful!!"
We responded:
"Many thanks for your 5 star review! Always great to hear such accolades about our team members. "