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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Rick Lloyd

December 4, 2025

5  out of  5
rating by Rick Lloyd
"Stopped by their office today to compare my current auto & home insurance that we've had thru a different company for years. Stephanie and Jennifer were so helpful and and pleasant to work with. I was amazed at the savings we will be receiving on both of our home and auto insurance thru this State Farm Agency. Stephanie was so thorough with all aspects of the quote process. Highly recommend, especially if you haven't had an insurance check up in a while. You may be shocked by how much you can save. And it's nice to have a local agent right down the road that is willing and able to answer any questions at any time."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Willie Wright

November 27, 2025

5  out of  5
rating by Willie Wright
"Great person to have on the State Farm team always friendly and helpful!A******"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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conda morgan

October 22, 2025

5  out of  5
rating by conda morgan
"From day 1 I feel comfortable and treated with respect. I'm never made to feel that I have "dumb" questions or concerns and They all are so willing to help work with my life complications and give me what I need to feel safe. I am so glad I followed my gut and walked into this office. Thanks!!"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know! We appreciate your business!"
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Holly Burkhalter

October 22, 2025

5  out of  5
rating by Holly Burkhalter
"Janna, in the moody office here in Alabama, has been helping us with our insurance needs and she is the best of the best. She is personable and knowledgeable and I honestly couldn't be more happy about an insurance agent. I actually get excited when I have to go in to discuss our policies. Everyone else in this office is equally helpful and I am positive you won't get any negative customer service. Worth the 5 stars for sure."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know! We appreciate your business!"
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Floyd Valentine

September 23, 2025

5  out of  5
rating by Floyd Valentine
"Jerri Burnett State Farm office is very professional and courteous. The staff is awesome!"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Christopher Girard

September 12, 2025

5  out of  5
rating by Christopher Girard
"I couldn’t be happier with my experience here at this State Farm! The service is always friendly, professional, and efficient. They made the entire process simple and stress-free, taking the time to explain all of my options and helping me choose the coverage that best fit my needs. Anytime I’ve had questions, they respond quickly and go above and beyond to make sure I’m taken care of. It feels great knowing I have a team I can trust to protect what matters most. Highly recommend to anyone looking for reliable insurance and outstanding customer service!"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Mykayla Girard

September 12, 2025

5  out of  5
rating by Mykayla Girard
"Great place, great workers!"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Rolf Van Rijn

August 20, 2025

4  out of  5
rating by Rolf Van Rijn
"Excellent explanation of changes in policies and coverages."
We responded:
"Thank you for your 4-star review! We appreciate your feedback and are glad to know you had a positive experience with our State Farm team. If there is anything we can do to make your insurance experience even better, please let us know!"
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Debbie St Clair

August 13, 2025

5  out of  5
rating by Debbie St Clair
"Been with Jerri for 18 years House cars and life insurance with her. Great service"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know! We appreciate your business!"
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Terry McAnnally

August 13, 2025

5  out of  5
rating by Terry McAnnally
"We had an informative visit. We discussed upcoming policy changes and current coverages. We were able to make certain that we insured appropriately."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know! We appreciate your business!"
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brown sugur

July 10, 2025

5  out of  5
rating by brown sugur
"I been with Jerri Burnett when my children begin to drive, I now have grandchildren. All of my experiences with her staff have always been positive and any questions or problems are always resolved."
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor! We look forward to working with you for years to come."
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Regina Johnson

July 10, 2025

5  out of  5
rating by Regina Johnson
"She was very professional and I thank her for helping me ."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you need assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Penny Bales

July 8, 2025

5  out of  5
rating by Penny Bales
"I am a very satisfied customer. They are always willing to help me with any issues that arise and so pleasant and courageous. I have never had any issues with them. They are fantastic!"
We responded:
"Thank you again for the additional feedback reviewing our State Farm office! We continually strive to provide a positive experience with us; your satisfaction is our top priority! We look forward to working with you and continuing to support your insurance needs. We appreciate your business!"
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Danielle Avery

July 2, 2025

5  out of  5
rating by Danielle Avery
"I’ve been knowing Ms Jerry and her crew since I have been a kid! My mom used her for insurance and now so am I! She’s not just an insurance person to us but a long time family friend and everybody that works here has a wonderful attitude and are a pleasure of doing business with!"
We responded:
"Thank you for taking the time to share your thoughts! I remember you coming into the office with your Grandmother and your Mom. It is awesome to know that our goal to provide the best customer experience has bridged the generations. We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, you know we’re here to help!"
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Marna Rushing

June 25, 2025

5  out of  5
rating by Marna Rushing
"Jerri and her staff have taken care of me for 20 years and I've recieved excellent service! She is the best insurance agent in Birmingham!!"
We responded:
"Thank you Marna for the 5 star review. It has been our pleasure working with you for the past 20 plus years. We continue to appreciate your business and look forward to serving you at every opportunity in the future!"
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MK King

June 24, 2025

5  out of  5
rating by MK King
"Jerri Burnett is like a friend. More than just a "good neighbor". The ladies working in her office are always kind and helpful and go the extra mile. I've been with State Farm for 50 years and never regretted my choice."
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Judy Kellum

June 24, 2025

5  out of  5
rating by Judy Kellum
"Always patient,kind and thoughtful."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Kedrick Wynn

June 18, 2025

5  out of  5
rating by Kedrick Wynn
"It's always great to feel like you know the people who handles your insurance and that's exactly how Jerri Burnett's State Farm feels, like they care."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Mark Williamson

May 28, 2025

5  out of  5
rating by Mark Williamson
"Jennifer S, provided amazing customer service and helped get my questions answered about pricing and coverage. Thank you again"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"