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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Renee' Loyed

Renee' Loyed

August 14, 2024

5  out of  5
rating by Renee' Loyed
"My family has used Jerri Burnett Statefarm in Moody for many years. The ladies in the office, especially Jennifer, are always very pleasant, extremely informative and quick to help no matter the need. I would definitely recommend them for reasonable rates with the best coverage."
We responded:
"Thank you Renee for your 5 star review! We appreciate your kind words. You are absolutely right about Jennifer she is such an asset to our team and coordinating all our efforts. It is a pleasure serving you and we look forward to continuing to take care of any of your insurance and financial service needs."
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Lisa Smith

August 13, 2024

5  out of  5
rating by Lisa Smith
"From the very first time I spoke with Jerri she went above and beyond to make sure of everything I qualified for was applied to my insurance. She was very thorough. This agency has come through for me time and time again."
We responded:
"Many thanks Lisa for your 5 star review ! We have appreciated your relationship with our agency and look forward to continuing to take care of your insurance needs in the future. "
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Jasmine Singleton

August 10, 2024

5  out of  5
rating by Jasmine Singleton
"Been with Jerri's office for years with no plans to leave. Office staff is knowledgeable, honest, and helpful. Stephanie really knows her stuff and aims to ensure you have everything you need."
We responded:
"Thank you so much Jasmine for the 5 star review! You are right Stephanie does know her stufff and she takes each customers needs into consideration when she is working with them. We appreciate you continuing to choose our agency, we know there are other companies and agencies you could most certainly work with, but none that will care more about your insurance and financial service needs than we do. We look forward to continuing to earn your business at every opportunity! "
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Robert Wilson

July 25, 2024

5  out of  5
rating by Robert Wilson
"Competitive prices on home and auto insurance. They have always offered excellent customer service. I saved a bundle when I transferred by auto insurance from my previous insurer to State Farm. Also, I received a nice refund check by combining by home and auto insurance with them. Give them a call today!"
Profile photo of Patrick Manning

Patrick Manning

July 22, 2024

5  out of  5
rating by Patrick Manning
"Very friendly and helpful staff I have really enjoyed doing business with this office and would highly recommend them they are a great team"
We responded:
"Thank you Patrick for your recommendation and your 5 star review! We appreciate your business and look forward to working with you addressing your insurance needs now and in the future. "
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Maegan Irwin

July 12, 2024

5  out of  5
rating by Maegan Irwin
"Jerri and her team have made all of my insurance needs a breeze! Auto insurance and several home quotes. There fast responses and willingness to help is what good customer service is! I will recommend this team to anyone!"
We responded:
"Thank you so much Maegan for your five star review and recommendation! It is our goal to provide expedient and exceptional service at every opportunity, I'm so glad you feel you experienced that working with our agency. We appreciate your business."
Profile photo of Miriam Deal

Miriam Deal

June 26, 2024

5  out of  5
rating by Miriam Deal
"Jerri Burnett/State Farm in Moody, AL is the very best insurance company I've ever been associated with. The service is second-to-none and I can always depend on them, no matter what the situation may be. When I call, I'm talking to friends. Give Jerri a call for all your insurance needs."
We responded:
"Thank you Ms. Deal for taking the time to give us such a exemplary review. We look forward to continuing to serve you in the future. We appreciate your business! "
Profile photo of Belinda Barnes

Belinda Barnes

March 20, 2024

5  out of  5
rating by Belinda Barnes
"Very helpful, super nice people, I don't want to change insurance places, so far I've talked my husband out of changing companies, I don't know how long I can push him to stay, but I'm trying."
We responded:
"Thank you for taking the time to leave a review, Belinda! We're delighted to hear that you find the Jerri Burnett State Farm Insurance Agency helpful and the team super nice. We understand the importance of feeling comfortable with your insurance provider. Rest assured, we'll continue to provide you with excellent service and support to make your decision easier. If there's anything else we can do to assist you and your husband, please don't hesitate to let us know.."
Profile photo of Adrienne Acklin

Adrienne Acklin

December 26, 2023

5  out of  5
rating by Adrienne Acklin
"Stephanie is very knowledgeable and helpful with answering any of our questions as it pertains to insurance! We appreciate the customer service! Thank you!"
We responded:
"Thank you for taking the time and for the 5 star review. You are definitely right about Stephanie. She is an asset to our office and we are proud to have her on our team! She goes above and beyond. Thank you for choosing State Farm and the Jerri Burnet Agency for your insurance needs. We appreciate your business! "
Profile photo of Janna Joyner

Janna Joyner

November 22, 2023

5  out of  5
rating by Janna Joyner
"The staff at Jerri’s office are always very friendly and willing to help and answer any questions I may have. I would recommend them to anyone."
We responded:
"Thank you Janna for your 5 star rating and recommendation. We appreciate your kind words! "
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Russell

October 9, 2023

5  out of  5
rating by Russell
"We are longtime customers with various types of insurance coverage. We have always found State Farm, it's agents "Jerri Burnett", staff and even adjusters to be great people and company to work with. I don't think I could totally put into words our appreciation for State Farm."
We responded:
"Thank you Russell! Customers like you keep us inspired to continue providing the level of service that is expected and deserved by State Farm customers. "Like a Good Neighbor" we look forward to continuing our insurance relationship for many years to come. We appreciate your feedback! "
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Ronee Chapman

August 19, 2023

5  out of  5
rating by Ronee Chapman
"Great State Farm agency! They are so friendly! Always a pleasure talking to them!"
We responded:
"We appreciate you taking time to provide us such great feedback with your kind words and five star rating! "
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ehamphotos

August 10, 2023

5  out of  5
rating by ehamphotos
"State Farm is the only insurance to use!!! I have car insurance and business insurance through State Farm and they go over and beyond for every need!!!!!! I love working with Jerri and Jennifer, they are always so helpful!!!! Always on top of everything, very professional!!!!"
We responded:
"Thank you for your 5 star review! We really appreciate you taking the time to let us know about your State Farm Insurance experience and our team. "
Profile photo of Heather Clark

Heather Clark

August 10, 2023

5  out of  5
rating by Heather Clark
"Awesome service! Wonderful people here! Jennifer is always so helpful!!"
We responded:
"Many thanks for your 5 star review! Always great to hear such accolades about our team members. "
Profile photo of Michael Hancock

Michael Hancock

August 9, 2023

5  out of  5
rating by Michael Hancock
"State farm insurance has always been one of the best places for coverage on all your needs"
We responded:
"Thank you Mike, we think so too - since 1922! A lot has changed, we have more products to assist customers with more of their insurance needs - but we continue to serve customers with the same Good Neighbor Service we always have. We appreciate your 5 star review!"
Profile photo of Amy Crain

Amy Crain

August 9, 2023

5  out of  5
rating by Amy Crain
"They have always been so friendly and helpful . They go above and beyond to make sure I am getting the best deal possible. I'd recommend them to anyone."
We responded:
"Thank you so much for your kind words. We appreciate you recommending others to our office and the services and products we have to assist them with their financial service and insurance needs. "
Profile photo of Jim Mandras

Jim Mandras

August 8, 2023

5  out of  5
rating by Jim Mandras
"My wife and I have been customers for at least 15 years, now, and have always been satisfied with the expert, courteous services provided by Jerri and her fine staff. Anytime we need assistance or just have a question, they go out of their way to help us and make doing business a pleasant experience!"
We responded:
"Thank you so much for taking your time to provide us feedback and five star rating! It has been our pleasure over the years to serve the insurance needs for you and your wife. "
Profile photo of Sara Wright

Sara Wright

August 3, 2023

5  out of  5
rating by Sara Wright
"Working with this group has been a great experience. Jennifer explained my coverage in depth and made me feel very secure with my protection. Everyone in the office is friendly and knowledgeable and extremely helpful when choosing the right policies. Highly recommend!!"
We responded:
"Thank you Sara for taking time to share your experience with us and giving us a 5 star rating. We take your insurance needs of utmost importance and are glad we have conveyed that with the service we provide. "
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Melanie Neal

August 2, 2023

5  out of  5
rating by Melanie Neal
"Great branch. Very friendly staff! Always willing to listen & help when needed."
We responded:
"Thank you Melanie for that 5 star review! We appreciate you taking time to provide feedback. We look forward to continuing to serve you and your family for your insurance needs. "
Profile photo of John Schaffner

John Schaffner

July 18, 2023

5  out of  5
rating by John Schaffner
"She helped bundle my home and auto insurance"
We responded:
"Thank you so much for the 5 star review! We have enjoyed working with you and your family concerning your insurance needs over the years . We appreciate your business! "
Profile photo of Emily Dutton

Emily Dutton

July 18, 2023

5  out of  5
rating by Emily Dutton
"Very professional and friendly!"
We responded:
"Thank you Emily for taking the time to give us a review. Our team really appreciates your 5 star review and kind words!"
Profile photo of Lana Wyatt

Lana Wyatt

July 18, 2023

5  out of  5
rating by Lana Wyatt
"Great insurance agency. They are helpful and friendly."
We responded:
"Thank you for your five star review Lana it means a great deal to us. We appreciate you taking your time to let us know how we are doing."
Profile photo of Evan Houston

Evan Houston

July 13, 2023

5  out of  5
rating by Evan Houston
"We have been with State Farm for years now and I can’t express how appreciative I am for the folks here! My wife and I really enjoy working with Jerri and Jennifer!"
We responded:
"Thank you so much for allowing State Farm to take care of your family's insurance needs. I know Jennifer will appreciate your kind words as I do! "
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rae clark

July 12, 2023

5  out of  5
rating by rae clark
"This team is great! They go above and beyond to help however they can! I couldn’t ask for a better insurance service I get here , very friendly !"
We responded:
"Thank you so much for the accolades! It means so much to our team that you know we sincerely want to take care of your family's insurance and financial service needs. We appreciate you taking time out of your busy day to let us know."
Profile photo of D Sims

D Sims

July 11, 2023

5  out of  5
rating by D Sims
"Everyone in the office went above and beyond to help me ! I highly recommended them for anything you need ! I had questions and Stephanie was extremely informative and patient with making sure I understood policies and procedures."
We responded:
"Thank you so much for taking the time to provide a review for our office. Our customers feedback is our barometer. Stephanie is a great asset and value to our team! I'm glad you had the experience in our office that we strive to provide assisting with your insurance and financial service needs, "