State Farm® Insurance Agent Jerri Burnett
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Mitchell Vance
February 18, 2026
5
out of
5
rating by Mitchell Vance
"Jerri Burnett Agency is good place to get your insurance info, team members are helpful and wonderful, if you try call them and if they are busy, they will call you back immediately so they can help their customers in need. Easy process to replace car insurance if you have replacement of vehicle. I definitely recommend this agency!"
We responded:
"Hi Mitchell, Thanks for the great review! We are so happy that you are enjoying auto insurance with our agency. If you ever need anything please don't hesitate to reach out to our team. Please let us know what we can do for you in the future."
Kay Waters
January 30, 2026
5
out of
5
rating by Kay Waters
"Always helpful friendly. More like family. Always helpful. I will ever change my company."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
Harriette Deale
December 11, 2025
5
out of
5
rating by Harriette Deale
"We have been with them for many years. They are always on top of things, pleasant and helpful! Jennifer is a jewel!! Can't go wrong with Jerri Burnett and State Farm."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs. We appreciate your business!"
Rick Lloyd
December 4, 2025
5
out of
5
rating by Rick Lloyd
"Stopped by their office today to compare my current auto & home insurance that we've had thru a different company for years. Stephanie and Jennifer were so helpful and and pleasant to work with. I was amazed at the savings we will be receiving on both of our home and auto insurance thru this State Farm Agency. Stephanie was so thorough with all aspects of the quote process. Highly recommend, especially if you haven't had an insurance check up in a while. You may be shocked by how much you can save. And it's nice to have a local agent right down the road that is willing and able to answer any questions at any time."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
Willie Wright
November 27, 2025
5
out of
5
rating by Willie Wright
"Great person to have on the State Farm team always friendly and helpful!A******"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
conda morgan
October 22, 2025
5
out of
5
rating by conda morgan
"From day 1 I feel comfortable and treated with respect. I'm never made to feel that I have "dumb" questions or concerns and They all are so willing to help work with my life complications and give me what I need to feel safe. I am so glad I followed my gut and walked into this office. Thanks!!"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know! We appreciate your business!"
Holly Burkhalter
October 22, 2025
5
out of
5
rating by Holly Burkhalter
"Janna, in the moody office here in Alabama, has been helping us with our insurance needs and she is the best of the best. She is personable and knowledgeable and I honestly couldn't be more happy about an insurance agent. I actually get excited when I have to go in to discuss our policies. Everyone else in this office is equally helpful and I am positive you won't get any negative customer service. Worth the 5 stars for sure."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know! We appreciate your business!"
Floyd Valentine
September 23, 2025
5
out of
5
rating by Floyd Valentine
"Jerri Burnett State Farm office is very professional and courteous. The staff is awesome!"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
Christopher Girard
September 12, 2025
5
out of
5
rating by Christopher Girard
"I couldn’t be happier with my experience here at this State Farm! The service is always friendly, professional, and efficient. They made the entire process simple and stress-free, taking the time to explain all of my options and helping me choose the coverage that best fit my needs. Anytime I’ve had questions, they respond quickly and go above and beyond to make sure I’m taken care of. It feels great knowing I have a team I can trust to protect what matters most. Highly recommend to anyone looking for reliable insurance and outstanding customer service!"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
Rolf Van Rijn
August 20, 2025
4
out of
5
rating by Rolf Van Rijn
"Excellent explanation of changes in policies and coverages."
We responded:
"Thank you for your 4-star review! We appreciate your feedback and are glad to know you had a positive experience with our State Farm team. If there is anything we can do to make your insurance experience even better, please let us know!"
Debbie St Clair
August 13, 2025
5
out of
5
rating by Debbie St Clair
"Been with Jerri for 18 years House cars and life insurance with her. Great service"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know! We appreciate your business!"
brown sugur
July 10, 2025
5
out of
5
rating by brown sugur
"I been with Jerri Burnett when my children begin to drive, I now have grandchildren. All of my experiences with her staff have always been positive and any questions or problems are always resolved."
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor! We look forward to working with you for years to come."
Penny Bales
July 8, 2025
5
out of
5
rating by Penny Bales
"I am a very satisfied customer. They are always willing to help me with any issues that arise and so pleasant and courageous. I have never had any issues with them. They are fantastic!"
We responded:
"Thank you again for the additional feedback reviewing our State Farm office! We continually strive to provide a positive experience with us; your satisfaction is our top priority! We look forward to working with you and continuing to support your insurance needs. We appreciate your business!"
Marna Rushing
June 25, 2025
5
out of
5
rating by Marna Rushing
"Jerri and her staff have taken care of me for 20 years and I've recieved excellent service! She is the best insurance agent in Birmingham!!"
We responded:
"Thank you Marna for the 5 star review. It has been our pleasure working with you for the past 20 plus years. We continue to appreciate your business and look forward to serving you at every opportunity in the future!"
MK King
June 24, 2025
5
out of
5
rating by MK King
"Jerri Burnett is like a friend. More than just a "good neighbor". The ladies working in her office are always kind and helpful and go the extra mile. I've been with State Farm for 50 years and never regretted my choice."
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
Denise McCown
April 4, 2025
5
out of
5
rating by Denise McCown
"I can't even remember how long I've been with Jerri Burnett, much less State Farm. I can remember that they have always treated me with respect and compassion, no matter the circumstance. Everyone in Jerri's office is top notch. They are the most helpful, they explain everything in layman's terms for those of us that need it. I always enjoy speaking with them. Even if it is about a sad, or bad situation. I highly recommend Jerri and her team."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
Andrea Pfeifer
March 27, 2025
5
out of
5
rating by Andrea Pfeifer
"Recommend 100%"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
Shakeylia Dean
February 7, 2025
5
out of
5
rating by Shakeylia Dean
"The staff is always very helpful. Stephanie was great at making sure I understand everything that was covered under all of my policies"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
Kim Thomas
December 2, 2024
5
out of
5
rating by Kim Thomas
"Jerri Burnett’s State Farm Team are outstanding in every way! This team provides prompt, personal service without fail. They understand real people with real people problems and react with compassion and understanding. This level of service is a dying art!"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs and truly appreciate your feedback!"
Tamula Chattman
November 14, 2024
5
out of
5
rating by Tamula Chattman
"5"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
Anna Spore
November 6, 2024
5
out of
5
rating by Anna Spore
"We love having our home and vehicles insured through Jerri Burnette with State Farm. Great people."
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
Nancy Hawley
October 30, 2024
5
out of
5
rating by Nancy Hawley
"We receive great service with care from Jerri Burnette State Farm. So happy our insurance lines are handled here!!"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
Thomas Martin
October 3, 2024
5
out of
5
rating by Thomas Martin
"I usually stop in this office once a month and always find the staff courteous and pleasant to deal with..."
We responded:
"Thank you for taking the time to share your 5 star review of our office. We appreciate your business and look forward to seeing you the next time you are in! "
Vicki Leithauser
September 26, 2024
5
out of
5
rating by Vicki Leithauser
"They have always responded quickly when I had a question"
We responded:
"Thank you so mush Vicki for you 5 star review and comment. We appreciate your business! "
Marsha Layton
September 13, 2024
5
out of
5
rating by Marsha Layton
"It was fast! simple and not complicated at all!"
We responded:
"Thank you so much for your 5 star review! We try to keep it simple but if anything ever gets complicated we are here for you! "